Digital Transformation of the Public Sector: Towards Agile, Human-Centered Public Administration

178,00 

COD: 9791221118070 Categoria:

This book, at the edge of the organization studies and public management fields, may be of interest to researchers interested in the digital transformation of the public sector as well as to practitioners working in this field. The book addresses how digital transformation is shaping organizational practices, new forms of work and workplaces in the public sector, paying attention to how micro (individual), meso (organizational) and macro (societal and reform) levels interact and impact on work practices and workplaces, as well as on employees’ behaviors, identity and well-being. Understanding these changes is crucial as the effectiveness of public administration greatly depends on how public employees interpret macro changes as well as organizational practices at the micro level to deeply understand possible areas of resistance that might hurdle organizational change in such challenging times. The book also devotes space to the issue of public employees’ training and competences to deal with these unprecedented challenges.